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How to Achieve Value of Operational Transformation: It Requires Innovation, Process Excellence, and Adoption
Session Chair(s)
Shannon Adkins, MBA
Chief Executive Officer
Future State, United States
In a continuously evolving health care system, operational transformation only succeeds and delivers the anticipated value when the practices of innovation, process excellence, and adoption are integrated. Investments in new technologies, processes, and approaches can cost millions of dollars, and far too often fail. To increase your chances of success, we will examine a few case studies of operational transformation across global organizations to understand common pitfalls and challenges, and develop solutions that will drive employee engagement, adoption of new ways of working, and greater return on investment. This workshop provides the tools to success.
**Due to workshop format, seating will be limited and will be available on a first come, first served basis.
The Walter E. Washington Convention Center has stringent regulations on maximum room capacities, and they are strictly enforced. Once all seats are occupied, DIA will be required to close the workshop, and no more participants will be admitted. Interested attendees are encouraged to arrive at workshops early in order to ensure seating. Please note, as a workshop with interactivity, this offering will not be recorded.
Learning Objective : Examine the pitfall of ignoring the human impact and reaction to change; Assess the current process, innovation, and adoption of change management and communications maturity of your organization; Measure your organization's progress along the maturity journey of change within their organization to begin to develop the blueprint to success and results.
Speaker(s)
Facilitator
Samantha Forde, PMP
Roche Products Ltd., United Kingdom
Head, Process Excellence Global Clinical Operations
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