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Getting More Out of Outsourcing Agreements: Value Additions Through Synergies and Process Optimization
Session Chair(s)
Anja Leo
Head of Vendor and Quality Management, Global Clinical Application Support
Boehringer Ingelheim Pharma Gmbh & Co. KG, Germany
If applied strategically and made subject to continuous improvement and process optimization, managed services can enhance service opportunities and add value. This allows for easy expansion of the outsourced services by reducing the internal efforts for these services at the same time. With such a scalable and flexible service organization, in-house resources can even further focus on their core responsibilities, ensuring high throughput and high quality deliveries.
Learning Objective : Demonstrate a case of a horizontal strategic sourcing concept across different service areas with its synergies and underlying interactions; Describe the enablers for continuously successful outsourcing agreements; Identify the opportunities for continuous improvements and growth of the relationship; Outline the enablers and key success factors.
Speaker(s)
Service Troika: An Integrated Managed Service Concept
Anja Leo
Boehringer Ingelheim Pharma Gmbh & Co. KG, Germany
Head of Vendor and Quality Management, Global Clinical Application Support
Investing in CRO Partnering, Achieving Results Together
Maria Makarovskaya, MA
Infinity Pharmaceuticals, Inc., United States
Director, Strategic Sourcing
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