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Conflict Resolution: Helping Teams Manage Through Conflict
Session Chair(s)
Jennifer Lansink
President
Total Root Concepts, Inc., United States
Conflict is inevitable. Problems with conflict result from poorly managed communication. This interactive workshop provides audiences with the awareness and tools for successful navigation of intrapersonal, interpersonal, and team conflict.
**Due to workshop format, seating will be limited and will be available on a first come, first served basis.
The Walter E. Washington Convention Center has stringent regulations on maximum room capacities, and they are strictly enforced. Once all seats are occupied, DIA will be required to close the workshop, and no more participants will be admitted. Interested attendees are encouraged to arrive at workshops early in order to ensure seating. Please note, as a workshop with interactivity, this offering will not be recorded.
Learning Objective : Define the different types of conflict; Analyze individual intrapersonal tendencies to identify resulting resolution-based actions; Construct a strategic approach to work-related scenarios; Discuss how to manage a resolution processes to efficiently communicate with your teams and peers pre-, during, and post-conflict.
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